Terms and Conditions - Iris Label

Go to content

Main menu:

Terms and Conditions

Iris Label: Terms & Conditions

I am a sole trader. I design and manufacture bespoke garments and accessories for discerning clients. Nevertheless it is necessary for me to publish my Terms and Conditions in order to protect both our interests. Please read the following paragraphs carefully. I sincerely hope that we are going to have a long and amicable trading relationship.
Best wishes....Iris Label

1.When you use this website whether to browse through it, or to place an order for any of my garments or services offered, it is implied that you accept these Terms and Conditions without reservation.

2.Please ensure that all information provided by you is accurate before you place any order or make any payment.

3.My website and the services offered are for the use of persons over the age of 18 years, however the purchase by adults on behalf of children is perfectly acceptable.

4.'Cookies' are tiny data files stored on your computer hard drive, and are activated whenever you visit a website - including mine. They cannot extract any personal or private information from your computer's memory. They enable my computer server to identify your server and recognize or remember you whenever you return.

5:The personal information provided by you is treated in strict confidence and will not be released to third parties without your consent. We are registered in accordance with the Data Protection Act 1998 and fully subscribe to its objectives.

6.When I set up my website I made every effort to ensure that the information contained within it was accurate. However if there appears any incorrect pricing or other detail, I reserve the right to either cancel your order or to contact you to arrange the payment of any extra sum, refund or other correction as appropriate. The processing of any order can be cancelled at any time by me in order to cancel or correct the order.

7.Whenever you access my website, I grant you a Licence in order for you to peruse the content, information and services offered by me, and that right of access is for your personal use only.

8.The Licence does not allow you to download individual pages from my website. It specifically does not allow you to alter, amend, modify or in any other way change the content of the website.

9.My website design, layout content or text cannot be copied without my prior written permission. Neither can it be placed within the framework of any other site.

10.I reserve the right to alter any or all of the product prices at any time without notice.

11.When you have ordered and offered payment for any garment, whether the payment is made by cash, credit card or cheque, the ownership of it does not pass to you until such time as I have received the full payment and it has been credited into my account.

12.Once you have selected your garment/s and placed an order with me, I will notify you of the contents so as to confirm your order. Your offer to purchase is only accepted by me until such time as the order is despatched.

13.If there are any items not sent to you at the time of dispatch, these items do not form any subsequent contract between us.

14.I reserve the right to delay or to refuse any order where the transaction details are incomplete, or where I suspect contains fraudulent information.

15.In the event that I am unable to ascertain or verify any of the transaction details at the time of purchase, then I will offer a refund at the time of purchase. However no other form of refund or credit will be offered and no refund will be made to any third party or other account.

16.Your rights are fully protected in accordance with the Consumer Protection (Distance Selling) Regulations 2000. However in order for you to exercise those rights, you must notify me - in writing, within seven days from the date of receipt of the goods.

17.I will not entertain any refund or return of garments or other goods that have been used or worn, whether it is by you or anybody else, unless the garment is defective in a particular way and that is the sole reason for your returning the item. The original packaging must also be returned with the garment. Please fully state any alleged defect or defects.

18.The complete garment must be returned before any consideration can be given for a refund or offer of replacement and all other conditions having been met.

19.The cost for the postage and packing of any returned garment is your responsibility. I strongly recommend that all such packages are sent by recorded delivery. I cannot be held responsible for any lost or stolen packages in transit. Neither will I refund any items lost or stolen in transit.

20.Your statutory rights remain unaffected.

21.We are not responsible for cleaning of garments. The fabric in the make up of theses items are extremely delicate and may be unsuitable for cleaning. Please seek advice from a specialist dry cleaner.

22.I cannot be held responsible for any delay or failure to perform any of my obligations within these Terms and Conditions if such delay or failure is due to circumstances beyond my control.

23.I claim the copyright of all of my designs, garments, logos and any other item or product information and any breach of the same will be the subject of litigation.

24.These Terms and Conditions should be read jointly and severally and the interpretation of any clause shall be construed likewise. Their enforcement shall be subject to the exclusive jurisdiction of the English Courts.

Regards Iris Label

Back to content | Back to main menu